Support

Reach a person

Email kirk+hilltelligence@firstcontact.llc. A person reads every message. Tell us what you were doing, what you expected, and what happened instead; a screenshot helps.

Help inside Hilltelligence

• On the website, the Help button in the bottom corner of every page opens a support chat that can answer most questions about how the site works, and can pass your conversation to our team.
• In the apps, open the Help menu and choose Chat with Support for the same assistant, or Send Feedback to write to us directly. Feedback includes your app's version so we can reproduce what you saw.
• The guide explains each part of the site, and the release notes say what changed and when.

Your account

• Your account is the same on the website and in every app. Sign in on hilltelligence.app to change your email, password or two-factor sign-in, export your lists, notes and saved work, or close your account.
• An existing subscription is managed from your dashboard on the website.
• If you cannot sign in, email us from the address on your account and we will help.

Privacy and security

How we handle your information is described in the Privacy Policy, including what the apps send. To report a security problem, see Security.